Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of onlinetechsavvy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
T***s
I haven’t had it long, but I’ve taken it camping and to the beach a few times and kept everything dry and sand/dirt free. I took it to the beach and it easily held my towel, wallet and a coverup with some room to spare. Would recommend it to anyone who is looking for a drybag.
C***n
I bought this dry bag for a cave tubing excursion in Belize. I didn’t get a chance to test it before so I was a little nervous. Once I got it packed (and closed it properly), I tied it to my tube and had it floating behind me. Even after it was under a few small waterfalls, everything stayed dry. Keep in mind, anything sharp in the bag will puncture it so be careful what you pack. This is a great value for the money I spent. I would recommend this to a friend.
J***n
I have used this in my kayak and on my paddle board. A great investment for anyone who spends time on the water and wants to keep things dry.
R***d
Great bag for a sailboat. Completely waterproof when sealed per directions. Easily stored.
H***y
Bought this as a gift for my son who is going on a two week river rafting trip. And he said it was perfect!
M***a
Nice size, very thick material. I’m using it as a permanent dry bag for patch parts for my inflatable kayak.
E***r
This is a really good, durable dry sack that’s easy to use and air tight. Closed correctly, it leaves an air pocket inside that makes it float. I couldn’t squeeze the air out which confirms it’s waterproof. My only quibble is that it’s smaller than I thought. I wish it would be a little bit bigger.
B***n
Perfect size to use as a purse when going to the beach. I put keys, money, phone and so on in it and buried it in the sand so we could go out snorkeling and not worry about our stuff getting stolen.
J***a
Exactly what it says it does. Keep stuff dry! Perfect for floating down the river.
D***d
This kept my phone, clothes and wallet nice and dry as I climbed Dunn’s River Falls in Jamaica.
I***a
I bought this bag to keep my cell phone and keys dry while kayaking. I tested it before using, and it stays afloat while also keeping everything dry. I’d recommend this item to anyone looking for a durable, airtight bag.